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Putting Personas to Work in Service Management

Is your organisation struggling to provide a meaningful service experience? Have you ever thought about taking a persona-based approach to developing your requirements? This blog unpacks what personas are and how they can benefit your service design.

Our latest articles

Putting Personas to Work in Service Management

Risk Based Vulnerability Management. What is it? And why does my organisation need it?

Not What, But How - The Ivanti Neurons Difference

Is Your Organisation Wrangling its Application Whitelisting Tool?

Optimise Your Organisations CMDB Strategy

Why the Urgency Around Cyber Protection?

The Essential 8 - How Does Your Organisation Stack Up?

Why IT Executives Should Focus on Service Management in 2022

Our latest whitepapers

5 Considerations When Selecting a New Service Management Tool

8 Scary Ransomware Statistics

Ivanti Software Patches

Ivanti Endpoint Security

Ivanti Neurons Overview