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We are proud to announce the BAT Premium Alliance, founded by five top-tier global Cherwell partners. Now Cherwell customers can take advantage of concentrated knowledge - around the world!
This international partner alliance will allow for truly global projects and bundle our innovations from some of the biggest Cherwell projects from all continents. Built around the idea of combining the collective expertise of five top-tier global Cherwell Partners, the BAT Alliance provides unprecedented support and customer care for international Cherwell projects and operations.
As the number of international operations and implementations among Cherwell users continues to increase, so too does the need for consistent, multi-lingual support, customisation, and training. The BAT Alliance was formed to meet these needs. Our partners provide support in English, German, Spanish, and Portuguese – across nearly every time zone.
Founding BAT Alliance members include Cherwell Partners Beyond20 (USA), BS2br (Brazil), Prevolution (Germany), Service Quality (Australia), and Sollertis (UK). These partners, connected by their detailed knowledge of IT Service Management solutions and innovative Cherwell implementations, have come together with revolutionary cooperation and knowledge-sharing to provide the highest level of service and support to organisations running international projects anywhere in the world.
700 12th Street NW, Suite 700, Washington DC, 20005
Av. Chucri Zaidan, 1550 – 12º. Andar, Conj. 1203/1204,
São Paulo, Brasil
+55 (11) 2495.1337
Messberg 4, 20095 Hamburg, Germany
+49 40 730 88200
Regus House, Windmill Hill Business Park, Whitehill Way, Swindon, SN5 6QR
+44 (0) 1793 441431
We are looking forward to receiving your feedback - and your ideas, what the BAT alliance should do for you!
Visit www.bat-alliance.com for more details or contact your local BAT partner.
FireScope’s New Discovery and Dependency Mapping Solution to Provide Higher Levels of Infrastructure Visibility and Improve Business Outcomes.
June, Australia- Service Quality is pleased to announce the appointment of Dawie Verryne as General Manager. Founded in Australia in 2008, Service Quality continues to experience high demand and rapid grow for Service Management solutions. With more than 80 successful enterprise customer implementations, Service Quality is now bolstering its management capacity to increase growth and serve customer demand.
Dawie Verryne is a seasoned entrepreneur and business leader, driven by the incredible opportunities that data and technology continues to create for commerce and business. Dawie has extensive experience in product management and start-ups in IT services and software. Dawie is joining Service Quality from PropertyIQ - a joint venture between Macquarie Bank and Corelogic RP Data – where he acted as CEO.
“I am very pleased to have Dawie Verryne lead our team and to continue to build on our existing strengths. Dawie will ensure the sustained growth of the company and further develop Service Quality’s capacity to offer leading-edge, cost-effective software, such as Cherwell Service Management. Cherwell Software enables companies to achieve increased efficiencies and reduction in costs.” Says Ben Mears, Managing Director, Service Quality.
He says further, “Our customers will benefit from Dawies’ passion for customer service as well as his commercial acumen, and project and stakeholder management skill.
“I am excited by Service Quality’s track record to enable growth for service orientated businesses and government departments. The combination of leading-edge technology, a proven methodology and deep know-how in the Service Quality team, positions the company ideally to grow its footprint in marketplace. “ says Dawie Verryne.
“As the Australian economy transitions from resource-centric to service-centric, we are seeing more businesses investing in professional service management solutions. Service Quality is ideally positioned to benefit from this trend.” concludes Mears.
About Service Quality
Service Quality is an innovative industry leader and supplier of choice to businesses across the APAC region, delivering “best in class” service management solutions and customer service. The company works closely with customers to deliver quality services and outcomes which achieve set objectives. At Service Quality, our purpose is to help our customers build their platform for success through cost-effective service management and IT solutions.
Service Quality has built critical mass in the following industries: Federal and State Governments, Retail, Finance, Education, Healthcare, Utilities, Food and Beverage and private enterprise among others. As Cherwell Software’s APAC Regional Distributor and a key Bomgar Remote Enterprise Support Partner in the region, Service Quality has a local focus with a global infrastructure.
Contact Person: Maria Lovisi
Email: contact us
Phone number: 1300 88 11 78
IT experts to share their thoughts about what it means to shift left and if it brings value to organizations.
Explore the advantages of service desk consolidation, as well as how to overcome common challenges associated with it.
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Knowledge Management is critical for moving resolution and other activities as close as possible to the end user.
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